Shipping policy

At Eternal Hug™ , we work to ensure an efficient, safe, and transparent shipping service for all our customers.

Order processing

All orders are processed within 1 to 3 business days after payment confirmation.

Delivery times

The estimated delivery time is 4 to 8 business days , depending on the recipient's location and the shipment destination.

Insured shipping

All shipments made by EternalHug™ include shipping insurance , guaranteeing the protection of the order throughout the entire transport process.

Order tracking

Once the order has been dispatched, the customer will receive the corresponding information for tracking the shipment and monitoring the delivery status.

Responsibility

EternalHug™ is not responsible for delays resulting from causes beyond the company's control, such as logistical incidents, weather conditions, customs processes, or other external factors.